We are here to help
Contact Us
Questions about a product, order, delivery, return, or refund? Contact the Veqrino™ support team using the details below.
Email Supportservice@veqrino.com
Recommended for order-related requests.
Recommended for order-related requests.
Phone Support+86 136 3251 3416
Available during published service hours.
Available during published service hours.
Service Hours8:00 AM–10:00 PM Beijing Time (UTC+8), daily.
Response TimeWe generally respond to email inquiries within 1–2 business days.
For Faster Assistance
Please include your full name, order number, the email used at checkout, and a brief description of your request. For damaged, defective, or incorrect items, include clear photos or a short video where relevant.
Return notice: Do not send products to the business registration address. Contact us first. Once a return is approved, our support team will provide the appropriate return warehouse address and instructions.